Legal
Privacy policy
Draft for review by counsel before launch. Written to match what the site actually does on 2026-11-05.
Who we are
Monograph (1553084 B.C. Ltd.) delivers and maintains websites for Canadian health care providers. We are based in Vancouver, BC. Questions about this policy go to privacy@monographdigital.ca. Our privacy officer is Arash Pourzare.
What we collect
This site collects personal information only when you choose to send it through a form. The contact form and the Practice Website Check form collect your name, email address, practice name and city, and, if you choose, a phone number, a website address, and a free text message. We ask you not to include any patient information, and no form on this site asks for health information. If you include something of that kind in a message anyway, it is stored with your enquiry and deleted on request like the rest.
The Practice Website Check runs before any of that. Scoring a site needs the address of the site and nothing else, and a score run that way is stored with no name against it: the address checked, the ten scores and the report. Your name, practice and email are collected only if you then ask us to email you a copy, and are stored alongside that report so we can answer if you reply.
When you submit a form, we also record where your visit came from: the page you landed on, the referring site if any, and campaign parameters in the address, so we can tell which channels lead to enquiries. This is stored in your own browser, not in a tracking cookie, for 90 days, and is sent to us only if you submit a form. It is not sent anywhere else and is not used to build a profile of you across other sites.
Separately, the site keeps anonymous counts of page views by page, day, and referring site. These counts contain no identifiers: no IP address, no device identifier, no cookie. They cannot be linked to you.
We do not use third party analytics or advertising trackers. We do not set cookies for tracking, and we do not use your information to make any automated decision about you.
Why we collect it
To reply to your enquiry, to run and send the website check you requested, and to understand which sources bring enquiries. That is all. We do not use your information for advertising, and we do not sell it.
Where it is stored and who processes it
Form submissions are emailed to us through Resend, a transactional email provider, and stored in a database hosted by Cloudflare, which also hosts this site. Both are third party processors and may store data outside Canada, including in the United States, so it may be subject to the laws of those countries. Cloudflare also keeps standard server logs for security and operations. We do not sell personal information and we do not share it with anyone else, except a processor named on this page or where the law requires it.
How we protect it
The site is served over an encrypted connection. The database and the staff area that shows form submissions are behind Cloudflare Access, restricted to Arash Pourzare and Behnaz Alijani. We keep only the information described above and do not ask for anything more than a form needs.
How long we keep it
Enquiries are kept while we are in contact with you and for a reasonable period after, so we can respond to follow up. You can ask us to delete an enquiry at any time. Anonymous page counts are kept indefinitely because they identify no one.
Children's privacy
This site is directed at health care practices and professionals, not at children. We do not knowingly collect personal information from anyone under the age of majority in their province.
Links to other sites
This site links to regulators, Colleges, and other outside sites, including PharmacyBroker.ca. Those sites have their own privacy practices, and this policy does not cover them.
Your rights
Under Canadian privacy law you can ask what personal information we hold about you, ask us to correct it, withdraw consent, or ask us to delete it, by emailing privacy@monographdigital.ca. We respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada or, in British Columbia, the Office of the Information and Privacy Commissioner for BC.
Law that applies
The Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). This site is intended for health care providers in Canada.
Changes
When this policy changes, the date at the top changes with it. Material changes are noted here.