Physiotherapists
Physiotherapy websites that book patients and respect the rules
Physiotherapy is a booking business. The site has to get a patient from a search for their condition to a booked appointment in as few taps as possible, and it has to describe treatment and outcomes in the way your College allows. We work around the booking tool you already use and write condition pages reviewed by a physiotherapist.
What goes wrong
The problems we see on physiotherapy clinic sites
- Booking that takes a phone call, or a booking link buried three clicks deep.
- Condition pages that promise outcomes.
- Direct billing and extended health information that is missing or unclear.
- No local search presence for the conditions and neighbourhoods that bring patients.
- A site nobody at the clinic can update.
Regulators
Who sets the advertising rules
| Province | Regulator |
|---|---|
| British Columbia | College of Health and Care Professionals of BC (CHCPBC), which took over regulation of physiotherapists in 2024 |
| Alberta | College of Physiotherapists of Alberta |
| Ontario | College of Physiotherapists of Ontario |
| Québec | Ordre professionnel de la physiothérapie du Québec (OPPQ) |
What we deliver
Patient tools for a physiotherapy clinic
Booking in under three taps
Your booking tool (Jane, Cliniko, Clinicmaster, or whatever you run) linked or embedded from every page where the vendor supports it, with the first appointment path made obvious.
What we mean by thisOnline shop for braces, supports, and equipment
Sold on the major shop platforms and linked from your booking and condition pages, with product copy reviewed against your College's standard.
What we mean by thisCondition and treatment pages
One page per condition and per treatment, written for search and reviewed by a physiotherapist with credential and date.
Direct billing and extended health
Plain, accurate information on what is billed directly and what the patient submits.
Practitioner pages
Credentials, registration, and areas of practice stated as the College permits.
Intake forms with consent
Contact details and consent only, routed to your booking or practice system.
What we mean by thisHours and notices your team edit
The staff panel for hours, closures, and practitioner availability.
What we mean by thisSoftware your practice may already use
A physiotherapy clinic runs a practice management system that combines booking, charting and billing (Jane, Cliniko, Clinicmaster, Practice Perfect, Juvonno, Embodia, Noterro or ClinicSense), with exercise prescription (Physitrack, Wibbi) and insurer claims (TELUS Health eClaims) beside it. The website connects to the booking side and explains the rest.
Keep the software your team already uses. We review your booking, intake and patient portal tools before proposing the website. Your proposal identifies the connection method for each tool and any vendor requirements or additional costs.
| Software | What it does | What a patient does from your site | Website route |
|---|---|---|---|
| Jane Jane Software. Clinical or practice system. | Booking, charting, billing, payments and virtual care. | Book through Jane hosted booking from a link or the button code Jane generates, by practitioner, location or service. Jane has no open API and does not support a full calendar iframe. | Link or button Connect with us to discuss your individual or enterprise needs. |
| Clinicmaster Clinicmaster. Clinical or practice system. | Practice management, multi location scheduling and billing. | Book through the clinic's self booking portal. | Link or button; Direct connection Connect with us to discuss your individual or enterprise needs. |
| Practice Perfect EMR Practice Perfect. Clinical or practice system. | Rehabilitation practice management: scheduling, documentation and billing. | Book, register, exchange documents and pay through the Client Portal. | Link or button Connect with us to discuss your individual or enterprise needs. |
| Cliniko Cliniko. Clinical or practice system. | Online booking, treatment notes and payments. | Book from a hosted link or the vendor's own iframe code, filtered by practitioner, location or appointment type. | Link or button; Vendor supported embed; Direct connection Connect with us to discuss your individual or enterprise needs. |
| Juvonno Juvonno. Clinical or practice system. | Scheduling, charting, billing and a patient portal. | Book, complete intake and pay through the branded Patient Portal. | Link or button; Direct connection Connect with us to discuss your individual or enterprise needs. |
| Embodia Embodia. Clinical or practice system. | Practice management, home exercise programs, patient education and virtual care. | Book on the clinic's branded hosted booking page. | Link or button Connect with us to discuss your individual or enterprise needs. |
| Noterro Noterro. Clinical or practice system. | Booking, clinical notes and billing. | Book Online and Patient Portal buttons lead to the clinic's Noterro pages; patients need an account. | Link or button Connect with us to discuss your individual or enterprise needs. |
| ClinicSense ClinicSense. Clinical or practice system. | Scheduling, notes, intake, invoicing and payments. | Book from the booking profile link or the vendor's button code. | Link or button Connect with us to discuss your individual or enterprise needs. |
| Physitrack (also PhysiApp) Physitrack. Adjacent service. | Home exercise prescription, adherence tracking and telehealth. | Existing patients reach their program through the PhysiApp route the clinic approves; the site explains how the program works. | Existing vendor connector; Link or button Connect with us to discuss your individual or enterprise needs. |
| Wibbi (also Physiotec) Wibbi. Adjacent service. | Home exercise prescription and rehabilitation engagement (formerly Physiotec). | Existing patients open their exercise portal from the site. Native Jane and Clinicmaster connections belong to the vendors. | Existing vendor connector; Link or button Connect with us to discuss your individual or enterprise needs. |
| TELUS Health eClaims TELUS Health. Adjacent service. | Insurer eligibility and electronic claims, used by your staff through the provider portal or a certified practice system. | Nothing on the website. The site states your direct billing policy and lists the insurers you bill directly, without promising coverage. Availability depends on profession, region, insurer and configuration. | Explained on the site, not connected Connect with us to discuss your individual or enterprise needs. |
How a website connects to physiotherapy clinic software
Most practices run two layers of software. The clinical system holds the record, the schedule and the billing. The patient facing tool is what a patient touches: booking, a refill request, an intake form or a portal. A website connects to the second layer, through whatever the vendor supports, and never replaces the first.
| Route | What it means | Confirmed at proposal |
|---|---|---|
| Link or button | The website sends the patient to the booking page, refill tool, intake form or portal the vendor already hosts. Works with any tool that has a public address, and with the button code some vendors generate. | The address your practice approves for patients, and any rule about new or existing patients. |
| Vendor supported embed | The vendor's own booking or intake component runs inside your page, so the patient does not leave your site. Only where the vendor documents an embed, and only when it works with a keyboard and on a phone, with a plain link as the fallback. | The vendor's current embed documentation, the module enabled on your account, and a test on a phone. |
| Existing vendor connector | Your clinical system already connects to a patient tool (an EMR to Ocean, a practice system to an exercise platform). The website links to that tool; the connection between the two systems is the vendor's, not ours. | The exact product, edition and module on each side, what the connector is permitted to do, and your vendor's confirmation. |
| Routed request | A form Monograph builds sends a refill, transfer, intake or registration request into your own system or a Canadian hosted intake tool, not to a shared inbox and never by plain email. A clinician at your practice still reviews every request. Available in Signature and Platform builds. | The destination your team will work from, who owns it, and where it stores what it receives. |
| Direct connection | New, authenticated data exchange between the website and your system through the vendor's own interface. Only where the vendor grants access, and always scoped, quoted and tested separately before patients use it. | Vendor access or approval, a suitable contract, the defined data flow, a test environment, and who maintains it. |
Compliance
What the review covers for physiotherapists
- Treatment and outcome claims are described in line with your College's advertising standard; no guarantees and no comparisons with named competitors.
- Testimonials only where permitted.
- Practitioner titles and registration stated accurately.
- Forms collect contact details and consent only.
- Privacy policy matches the forms, booking tool, and analytics in use.
The full compliance register and the plain language advertising rules guide.
Pricing
The same three services
Build from $2,500
A website built to a clinical standard, from the starter template every Monograph site is built on.
Care $150 to $250 per month
Hosting, updates, monitoring, content changes, and a quarterly compliance re review.
Growth from $500 per month
An SEO and AI search program that is executed every month, not just planned.
Questions from physiotherapists
Do you build websites for physiotherapy clinics across Canada?
Yes. Monograph designs and maintains websites for physiotherapy clinics across Canada, from Vancouver. Your copy is written to the advertising standard of your regulatory College and your province, the regulator for your province is confirmed at each review, and your booking and intake forms connect to the systems your physiotherapy clinic already runs.
We already use Jane for booking. Do we have to change?
No. Jane's documented route is a booking button or link to Jane hosted booking, by practitioner, location or service, and that is what we build. Jane has no open API and does not support a full calendar iframe, so we do not promise either. Your team keeps one calendar.
Can you write condition pages that rank locally?
Yes. One page per condition and per treatment, structured for search, with a physiotherapist reviewer, credential, and date, which is what search quality guidelines reward for health content.
We use Cliniko, Clinicmaster, Juvonno or Practice Perfect rather than Jane. Same answer?
Yes, with differences in method. Cliniko documents both a link and an iframe embed, so booking can sit inside your page. Clinicmaster, Juvonno and Practice Perfect provide a patient portal or self booking page the site links to; Clinicmaster and Juvonno also offer an API for separately scoped work. Noterro, Embodia and ClinicSense provide links or button code. Each is confirmed against your account before launch.
Can patients reach their exercise program from the site?
Existing patients can reach Physitrack (PhysiApp) or Wibbi (formerly Physiotec) through the route your clinic gives them, and the site explains how the program works. Program data moves through your practice system's own connection to those platforms, not through the website.
Can the site do our direct billing?
No. TELUS Health eClaims is used by your staff through the provider portal or your practice system, and availability depends on profession, region and insurer. The site states your direct billing policy and lists the insurers you bill directly, without promising that a patient is covered.
Start with a call, or a free review of your current site
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